Thank you for visiting and shopping at Hidden Gemz Boutique. Following are the terms and conditions that constitute our Shipping Policy. Shipment Processing Time All orders are processed within 1-3 business days followed by an additional 3-5 business days for shipping . Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Return Policy Due to the products we offer and sanitary purposes REFUNDS/EXCHANGES ARE NOT ALLOWED!!! If there is any issue with your order for any reason feel free to contact via email:
Please allow up to 24-48hrs to respond to all emails.